Planning Administrator There is an exciting full-time opportunity to join our Data Centre team where you will be responsible for scheduling the work for a nominated group of installation and maintenance engineers, active within allocated geographical areas. You would be providing operational support and ensuring that your area is serviced in an efficient and professional way. Requirements Organising the workload for allocated engineers to ensure that all works are planned and delivered to achieve company profitability and client satisfaction Liaison with engineers and our datacentre to ensure workloads are issued and planned on time. Ensuring that all work schedules are planned and completed in accordance with contractual service level agreements and team key performance (KPI) requirements. Excellent customer liaison and customer relations management skills Ensuring all business systems are kept fully updated always Completing all paperwork / electronic information accurately Experience Experience of planning and working in a customer service-oriented environment with the ability to deal with customers in a professional and calm manner. Ability to organise and prioritise your own workload to ensure KPIs and targets are achieved Excellent communication and people skills Good knowledge and understanding of Microsoft Packages Previous coordinating experience preferred Traffic Management planning experience is desirable but not essential Training Internal training will be provided where appropriate Where required external training will also be provided Benefits Salary appropriate to qualifications and experience 28 days holiday inclusive of bank holidays Accrual of one extra holiday day for every full year of service complete, capping at five extra days Free on-site parking Generous company contributory pension scheme Please download the application form from Detectronic’ s website, complete it and return it with your CV. The position is subject to us receiving two satisfactory references The position is subject to a clear DBS check