Careers

Available Opportunities

Take a look below at the current vacancies we have available.

Field Service Technician for South West UK – Two positions – Team Leader / Technician and Assistant Technician

Application form: HR 3 Application Form Iss 3 3.11.20
Job Description: Field Service Technician x 2 positions South West, Exeter – March 2021 v2

You will work as part of a 2 or 3 man team carrying-out installation, calibration and maintenance of Detectronic’s Multi-Sensor Wastewater Flow and Level monitors predominantly in the South West of England, but not restricted to it could be throughout England, Wales and Scotland, there may also be opportunity for working abroad.
Expectations
Successful applicants will:

• Have proven field service experience, this is advantageous, but, is not compulsory, as you will be subject to a full training package
• Have held a full, clean, UK driving licence for a minimum of 2 years (this is due to the size of vehicles you will be driving, experience is necessary)
• Minimum grade of C at GCSE level in English and Maths.
• Literate, numerate, naturally tidy, organised, have a good work-ethic and have meticulous attention to detail.
• IT-literate and familiar with Microsoft Office, particularly Word/Outlook/Excel
• Be required to work away from home for up to 3 to 4 nights a week. (Work will be mainly based in the North West but working away from home for the duration noted may be required, when working in other areas)
• Be physically fit – you may be required to provide a fit to work doctors note. (you will be required to enter confined spaces)
• Be practical, enthusiastic and willing to learn.
• Be able to work flexible shift times and to adapt to changing work schedules.

Regular Duties will include but not limited to:

• Providing operational support to the Field Service Delivery Manager and Team Leader/s
• Long distance shared driving, operate company vehicle in a safe manner including weekly safety checks, re-stocking and cleaning
• Assist in planning your work-schedule and driving route for the following week
• Cooperate with technical team and share information across the organisation via weekly and monthly office/team briefings to report activity, this will generally be via Skype from Southern location to the North West Office
• Use of internal database functions and operating procedures for clear internal communication
• Tie workflow to schedule and manage all on site installation, repair, maintenance and test tasks via our Datacentre
• Produce timely and detailed service reports document processes must be followed
• Follow all company’s filed procedures and protocols
• Operation, maintenance and safe use of tools and equipment
• Diagnose errors or technical problems and determine proper solutions liaising with HQ where required
• Comprehend customer requirements and make appropriate recommendations liaising with HQ where required
• Build positive relationships with customers

Closing date for applications – 19th March 2021
To apply, please complete and send the application form above and send together with a copy of your most recent CV to careers@detectronic.org