Need some help?
When you choose Detectronic, you not only get the highest quality products and business services, our team is there to ensure you also receive the very best customer service and product support.
Detectronic offers a wide range of services on all its equipment. The work is always carried out by specialist service technicians, either on site or within our on-site workshop.
We are happy to provide service on an hourly basis, but we always recommend that a service agreement is in place for ongoing monitoring projects. All service inspection is, of course, completed with the preparation of a service report containing all relevant information from the work performed and the date of the next scheduled service review.
Detectronic can also provide full training in maintenance and calibration of the equipment if the equipment eg. placed outside our geographical scope and / or if it is beneficial for the customer to be able to perform the task internally.
Sorry you’re having trouble with your equipment. The good news is we’ll do everything we can to get it fixed as quickly as possible.
There are a few things you need to do before you send your device our way:
If you have a support query, please use the form below to contact our support team directly.
We are specialists in the design, manufacture and installation of ultrasonic wastewater flow and level monitoring equipment for the water industry. At Detectronic, we provide a range of wastewater management services to help you. Any of our products and services can be combined to create a package that’s tailored to your business and your end goals.